Overview

At PKSOFTECH PRIVATE LIMITED, we strive to ensure customer satisfaction. However, due to the nature of our services, certain conditions apply to refunds and cancellations.

Refund Policy

Services Not Rendered: If you wish to cancel a service before we begin, you may cancel at no charge by notifying us within 24 hours of placing the order. you can expect the refunded amount to be credited to your original mode of payment within 7 - 10 days.

Services Rendered: Once the service is completed or partially completed, we do not offer refunds. However, we will work with you to resolve any issues or dissatisfaction with the service.

Cancellation Policy

Before Service Begins: If you wish to cancel a service before we begin, you may cancel at no charge by notifying us within 24 hours of placing the order.

After Service Begins: If you cancel after the service has started, a cancellation fee may apply depending on the work completed. We will assess the cancellation fee based on the scope of work done up until the point of cancellation.

How to Request a Refund or Cancellation

To request a refund or cancellation, please contact us at:

• Email: info@pksoftech.com

Provide your order details, including your name, service/product purchased, and reason for the request. We will respond within 3-5 business days.

Changes to This Policy

We reserve the right to update or modify this Refund & Cancellation Policy at any time. All changes will be posted on our website with the date of the update.